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Leadgen AI
For the team on the floor and behind the desk

Keep the showroom conversation going.

And the next caller moving forward.

A shopper is asking about a car. Service is checking in another customer. The phone keeps ringing. Give the next caller a helpful first conversation without pulling your people away.

Walk through a dayBuild your automotive front desk

Keep your team with the customer. Keep the next enquiry moving.

A sales advisor speaking with a customer beside a car in a bright automotive showroom

You’re with a customer. We’re on the call.

AI receptionist for automotive teams

Sales enquiries · Service requests · Team callbacks

A familiar kind of busy

The showroom is busy.
So is every phone line.

Follow an example automotive workday—from the first sales enquiry to the after-hours shopper.

  1. Chapter 01

    You’re with a customer. The next one is calling.

    Sound familiar?

    Someone on the showroom floor wants to talk through a car. Your phone rings with another enquiry. Neither conversation feels like one you can put on hold.

    Example sales and service enquiry

    Your AI receptionist

    Here for the next caller

    “Is the blue hatchback, stock B214, still available?”

    “I can ask the sales team to check. What’s the best number for them to reach you?”

    Your AI receptionist welcomes the caller, asks what they’re looking for and takes a callback number. You can stay focused on the customer beside you.

    Keep this conversation going. Give the next one a start.

    Later that day
  2. Chapter 02

    “The blue one online” leaves a lot to guess.

    Sound familiar?

    Sales has a name and number, but not the stock reference or what the shopper wanted to discuss. Before the callback, you’re piecing the enquiry together.

    Example sales and service enquiry

    A clearer starting point for sales.
    Customer
    Chris Allen
    Vehicle
    Blue hatchback · Stock B214
    Interested in
    Test drive and trade-in discussion
    Preferred time
    Tomorrow after 3 PM

    Sales follow-up requested · Test drive not confirmed

    Ask for the vehicle or stock reference, the customer’s questions and their preferred next step. Give sales the context for a more useful callback.

    The right vehicle. The right conversation.

    Later that day
  3. Chapter 03

    The service desk is busy. So is the phone.

    Sound familiar?

    An owner wants a routine service on Friday. The advisor is with another customer and still needs to check workshop space before offering a visit.

    Example sales and service enquiry

    An enquiry for the service advisor

    Routine service request

    Vehicle
    2018 hatchback
    Customer’s preference
    Friday morning

    Advisor review needed · Service visit not confirmed

    Capture the vehicle, service request and preferred day. Your advisor reviews the details and confirms workshop arrangements through your usual process.

    A service request ready for the advisor—not a guessed booking.

    Later that day
  4. Chapter 04

    Your doors are closed. Their search is still open.

    Sound familiar?

    A shopper finds a car online after work and calls with a question. Your team has finished for the day, but the shopper is ready for a conversation.

    Example sales and service enquiry

    An after-hours introduction

    Ready for tomorrow’s conversation

    “I’ve seen the hatchback online. Could someone call me tomorrow to talk it through?”

    Sales callback confirmed

    Tomorrow, 11:00 AM · Business timezone
    Vehicle enquiry and next steps

    Welcome the enquiry and, with booking enabled, arrange a sales callback in your calendar. Let the team verify stock, prices and test-drive arrangements when they speak.

    A time to talk tomorrow, without staying late tonight.

    A clearer start for your team
Start the callback one step ahead

Know the vehicle.
Know why they called.

Keep the customer’s details, the vehicle reference and the request together. Let your team spend the next conversation helping—not starting from scratch.

The vehicle they mean

Stock reference for sales, or vehicle details for a service enquiry.

What they want to discuss

A test drive, routine maintenance, a trade-in question or a call from an advisor.

A clear next step

A team callback or a request for staff to confirm the arrangements.

Your team. Your way of working.

Different reasons for calling.
A helpful first conversation.

  1. 01

    Give sales a starting point

    Add your office information and choose the vehicle details your receptionist asks for.

  2. 02

    Make service requests useful

    Collect the vehicle, reason for calling and preferred day for your advisor to review.

  3. 03

    Set the next step

    Choose callback hours, enable the tools you need and test the conversation before going live.

A few things your team might ask.

Does it know whether a car is still available?

It uses the business information you provide, not a live inventory feed. Your sales team checks current stock, prices and test-drive availability before confirming arrangements.

Is a callback booking a confirmed service visit?

No. Enabled bookings use your Leadgen AI calendar for team conversations. They do not reserve workshop capacity, assign a technician or check parts. Your service team confirms visits through its usual process.

Can it handle sales and service enquiries?

Yes. Ask what the caller needs, collect the relevant vehicle details and request follow-up from the right team. It does not transfer a live call to a department.

Can it discuss finance or a trade-in?

It can capture the question for your team. It does not approve finance, value a trade-in or make a purchase commitment.

Can someone change a service appointment?

The receptionist can collect a change request for staff to review. It does not cancel or reschedule appointments; your team confirms any change.

Stay with this customer.
Be ready for the next.

Build a first conversation that gives your sales and service teams a clearer next step.

Get started
Talk to our team